Vivamee Hospitality

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We are not just a management company—we are strategic partners and asset stewards. We embed ourselves into your operations with the intimacy of ownership, the discipline of institutional management, and the agility of a boutique firm. Our approach is rooted in transparency, accountability, and performance.

Radical Transparency

We don’t hide behind spreadsheets. We deliver full financial packages by the 10th of each month, including:

Top-line performance
EBITDA analysis
ATYD vs. budget tracking
Forward-looking strategies to protect and grow your asset
Platform-specific Recaps

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Built-In Operational Intelligence

Our services are embedded in your operational financials—not tacked on. We identify what’s covered, what’s not, and why—so you’re never surprised.

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Contract Flexibility

We offer 5-10 year agreements with performance-based renewal options. We believe in earning your trust, not locking you in.

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Industry Leadership

We are industry leaders in:

  • F&B operations and procurement optimization
  • Multi-unit hospitality performance management
  • Associate engagement and retention strategies
  • Data-driven KPI tracking and benchmarking

Services That Don’t Hit Your Financials:

We provide value-added services that don’t impact your P&L, including:

  1. Strategic vendor negotiations
  2. Menu engineering consultation
  3. Labor forecasting tools
  4. Onboarding and training templates
  1. Dedicated regional support teams
  2. Centralized finance and analytics hub
  3. Integrated HR and compliance systems
  4. Real-time reporting dashboards

With our scale and partnerships, we unlock:

  1. National pricing on food, beverage, and supplies
  2. Rebates and incentives passed directly to ownership
  3. Preferred vendor access for technology, linen, and more

We provide:

  1. Standard Operating Procedures (SOPs) tailored to your concept
  2. Brand standards and audit tools
  3. Training modules and onboarding kits
  4. Resource libraries for compliance, safety, and service

We track and report on:

  1. Revenue per available seat/hour
  2. Labor cost % vs. productivity
  3. Guest satisfaction and sentiment
  4. Associate turnover and engagement
  5. Budget vs. actuals (daily, weekly, monthly)

We retain top talent through:

  1. Clear career pathways
  2. Recognition and incentive programs
  3. Culture-first leadership training
  4. Competitive benefits and scheduling flexibility

The average Food & Beverage (F&B) management contract typically runs between 3 to 10 years, with 5 years being the most common initial term

  1. Initial Term: 3–5 years (sometimes up to 10)
  2. Renewal Options: Often includes 1–2 renewal periods of 2–4 years each
  3. Performance Clauses: Rare in F&B contracts (more common in hotel management)

Termination Rights: Usually limited; contracts favor stability unless there's a material breach

Compared to hotel management contracts (which can span 15–25 years), F&B contracts are shorter because:

  1. F&B trends evolve quickly
  2. Owners want flexibility to pivot concepts
  3. Operators may not want long-term liability

Sample F&B Management Contract Term Sheet

1

Contract Term

Initial Term: 5 years, Renewals: 2 automatic renewal terms of 3 years each, contingent on performance benchmarks

2

Management Fee

Base Fee: 3–5% of gross revenues (negotiable based on scope), Incentive Fee: Based on EBITDA or Net Operating Income (NOI) targets

3

Performance Metrics

Revenue growth, EBITDA margin, Guest satisfaction benchmarks, Associate retention metrics

4

Termination Clauses

By Owner (for cause): If operator fails to meet performance KPIs for 2 consecutive quarters, By Management Company: If owner materially disrupts operational autonomy, Without Cause: Upon 180 days’ notice after Year 3 (with exit fee)

5

Scope of Services

Full operational oversight (front/back of house), HR support, hiring, training, SOP implementation and audits, Procurement and vendor negotiations, Financial reporting and budgeting

6

Financial Reporting

Monthly financial package by the 10th of each month, including: P&L Statement Budget comparison and TYD performance Platform-specific recaps Future month projections & asset risk analysis

7

Capital Expenditure (CapEx)

Management provides annual CapEx recommendations, Final approval remains with owner

8

Technology Stack

POS integration, Real-time dashboards for key metrics, Access to labor and inventory tools